Searchium

Privacy Policy


Last update: 02.02.2026

Searchium Group Ltd
Company registration number: 16186459

Registered office address:
Suite 2a, Blackthorn House,
Mary Ann Street, Birmingham,
England, B3 1RL

Office address:
5D, Pastures Avenue, St Georges,
Weston-super-Mare, BS22 7SB, United Kingdom

Email: help@searchium.org

 

1. Introduction

Searchium Group Ltd (“Searchium”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of users who access our website and services.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of applicable data protection legislation, Searchium Group Ltd acts as the data controller.

2. Personal data we collect

We may collect and process the following categories of personal data:

2.1 Identification & contact data

  • Full name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Country of residence

2.2 Verification (KYC) data

Where required for compliance, risk assessment, or verification purposes, we may collect:

  • A copy of a passport or government-issued identity document
  • Proof of address (such as a utility bill, bank statement, or official correspondence)

2.3 Technical & usage data

  • IP address
  • Browser type and device information
  • Website usage data and interaction logs

3. Purpose of processing

We process personal data only where necessary for legitimate business and legal purposes, including:

  • Providing and managing our services
  • Communicating with users and responding to enquiries
  • Conducting identity and compliance verification
  • Preventing fraud, misuse, or unlawful activity
  • Improving website functionality and user experience
  • Meeting legal and regulatory obligations

Verification documents are used solely for identity and compliance checks and are never used for marketing purposes.

4. Legal basis for processing

We process personal data under the following lawful bases, as defined by Article 6 of the UK GDPR:

  • Performance of a contract or pre-contractual steps
  • Legal obligation, including compliance with financial crime and regulatory requirements
  • Legitimate interests, such as fraud prevention, platform security, and service improvement
  • Consent, where required (e.g. marketing communications)

5. Handling of verification documents

  • Verification documents are reviewed only for the purpose of identity and compliance verification
  • Access is restricted to authorised personnel or trusted verification providers
  • Documents are stored securely and protected against unauthorised access
  • We do not sell, reuse, or repurpose verification documents

False or fraudulent documents

If documents are suspected to be false, altered, or misleading:

  • Verification may be refused
  • Services may be denied or terminated
  • Relevant records may be retained
  • Information may be disclosed to competent authorities where required by law

6. Sanctions & risk considerations

If a user is identified as being subject to applicable sanctions, restrictions, or legal prohibitions:

  • Access to services may be suspended or denied
  • Enhanced review may be conducted
  • We may be required to report or retain information in accordance with applicable laws

We are legally prohibited from informing users where such reporting obligations apply.

7. Data sharing

We may share personal data with:

  • Trusted service providers assisting with verification, security, or technical operations
  • Professional advisers (legal, compliance, accounting)
  • Public authorities, regulators, or law enforcement agencies where legally required

We do not share personal data for unrelated third-party marketing.

8. International data transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including adequacy decisions or contractual protections, in accordance with UK GDPR requirements.

9. Data retention

Personal data is retained only for as long as necessary, including:

  • To maintain an active business relationship
  • To comply with legal and regulatory obligations
  • To protect our legal rights

Verification and compliance-related data is typically retained for a minimum of five (5) years after the end of the business relationship, in line with applicable legal requirements, after which it is securely deleted.

10. Cookies & tracking technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyse usage patterns
  • Improve user experience

Cookie preferences can be managed via browser settings. Disabling cookies may limit certain website features.

11. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. While no system can guarantee absolute security, we continuously review and improve our safeguards.

12. Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent (where applicable)
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website and will apply from the date of publication.

14. Contact us

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact:

Email: help@searchium.org